We ship via DHL Express and by regular mail. All services make deliveries between Monday and Friday 9am-5pm, and in some locations on Saturday morning as well. Ordered products will be delivered to your address in the shortest possible period.
In regular conditions, the products are delivered on weekdays, within 3 days from the shipping date. If the assessment of the delivery period is longer than 30 days, or for any reason we cannot deliver the ordered product, the customer will be notified by email or phone provided in the payment process.
Where there is an organized courier service (express delivery), your package will be delivered directly to your shipping address. By singing the delivery form the recipient confirms the receipt of the product and assumes all the rights and risks. Courier cannot deliver a Vitastiq package to a PO Box address. Please, fill in the address form with the street address, where the authorized recipient should receive and confirm the delivery.
Please, note that some delivery services may not be available in all countries. Shipping costs will be displayed after you select the shipping location. Please, select your delivery location to check availability and estimated prices in EUR or USD atshop.vitastiq.com.
Packages may be subject to customs clearance in some countries. Customs policies vary from country to country. Vitastiq cannot influence whether the package will go through customs clearance or how long it will takeor cost. Any costs resulting from the customs clearance shall be borne by the recipient.