Frequently asked questions

It seems my Vitastiq is losing contact while I’m using it. Is it broken?

If your skin is very dry, then its resistance is very high, which means that the conductivity is very low and Vitastiq can’t complete the electrical circuit. It will seem like your Vitastiq pen is losing contact because the indicator on the screen is unstable and the light keeps flickering while in touch with the skin.

To increase the conductivity of your skin (and decrease the resistance), please keep it moist – dampen the tip of the Vitastiq pen using a wet cotton pad before calibrating and before touching each acupuncture point (as shown in video tutorials).

What an innovative project! You can track your vitamin trend anywhere, anytime with Vitastiq!

Blanka Vlašić Former high jump world champion