Frequently asked questions

My Vitastiq is not recognized when I start Vitastiq app.

Vitastiq pairs with your smartphone or tablet via the Vitastiq app, not through your device’s Bluetooth settings. However, ensure that both Bluetooth and Location services are enabled on your device; the app cannot recognize your Vitastiq without them.

To activate your Vitastiq, press and hold the tip until the blue LED blinks. Then, open the Vitastiq app and navigate to Settings > Select Vitastiq. If your Vitastiq is active, it will appear on the list. Simply tap on it to confirm your selection.

The blue LED will automatically turn off after 1 minute of inactivity.

Dr. Reinhold Voll (1909–1989), a German physician and researcher, revolutionized holistic medicine by introducing Electroacupuncture according to Voll (EAV) and Electro-Dermal Screening (EDS). These innovative methods merge traditional acupuncture principles with electrical measurements to assess the body's energetic imbalances, emphasizing a holistic approach to health.